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| Care Pack type | Electronic |
|---|---|
| Coverage details | Standard workdays - 9 hours |
| Coverage period (months) | 12 |
| Duration | 1 year |
| HP segment | Business, Enterprise |
| Logistics options | Courier shipment and defective return |
About this item
You won't be down for long with HP Next Business Day[1] Exchange Service. Get high quality remote troubleshooting assistance and, if needed, a replacement will arrive the next business day, with shipping included. Send your failed unit back to HP in pre-paid packaging.
View full product descriptionProduct information
From the manufacturer
About this product
- Remote problem diagnosis and support
- Replacement arrives the next business day<sup>[1]</sup>
- Shipping costs included
- Complete service coverage
You won't be down for long with HP Next Business Day[1] Exchange Service. Get high quality remote troubleshooting assistance and, if needed, a replacement will arrive the next business day, with shipping included. Send your failed unit back to HP in pre-paid packaging.
Product details
14
| Care Pack type | Electronic |
|---|---|
| Coverage details | Standard workdays - 9 hours |
| Coverage period (months) | 12 |
| Duration | 1 year |
| HP segment | Business, Enterprise |
| Logistics options | Courier shipment and defective return |
| Number of years | 1 year(s) |
| Place of service | Offsite |
| Response time | Next business day response |
| Service method | Advanced unit exchange |
| Support type | Exchange |
| UNSPSC-code | 81111812 |
| Warranty coverage | Post warranty |
| Warranty type | P |
Logistics
| EAN | 4053162440005 |
|---|---|
| Unit of measure | — |
| Weight | — |
| Dimensions | — |
| Dangerous goods | No |
Warranty
- 12-month warranty on everything we sell.
- Runs from the day your order is delivered.
- Faults under normal use are repaired, replaced or refunded.
Payment
- Visa and Mastercard, processed securely by Tyl by NatWest with 3D Secure.
- PayPal — your PayPal balance or a saved card or bank account.
- Clearpay, Klarna and Billie — pay later or in instalments, processed by Stripe.
- No surcharge on any payment method; refunds go back to the way you paid.
Spread the cost
-
-
- Businesses: pay in 30 days on invoice with Billie. Learn more
Choose at checkout. 18+, T&Cs apply, credit subject to status.
Return policy:
Item can be returned in its original condition for a full refund within 14 days of receipt, with a free tracked Royal Mail return label.
Read full return policy
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