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| Care Pack type | Electronic |
|---|---|
| Coverage details | Standard workdays - 9 hours |
| Coverage period (months) | 36 |
| Duration | 3 years |
| HP segment | Business, Enterprise |
| Logistics options | Customer ships defective, courier ships replacement |
About this item
This HP Service Plan extends coverage for your HP product beyond the original factory warranty. The plan includes telephone technical support, remote diagnostic services, and hardware replacement during the extended coverage period.[1]
View full product descriptionProduct information
From the manufacturer
About this product
- Remote problem diagnosis and support
- Hardware exchange
- Prepaid shipping label, materials, and instructions for defective unit return
- Coverage window
- Access to electronic support information and services
This HP Service Plan extends coverage for your HP product beyond the original factory warranty. The plan includes telephone technical support, remote diagnostic services, and hardware replacement during the extended coverage period.[1]
Product details
13
| Care Pack type | Electronic |
|---|---|
| Coverage details | Standard workdays - 9 hours |
| Coverage period (months) | 36 |
| Duration | 3 years |
| HP segment | Business, Enterprise |
| Logistics options | Customer ships defective, courier ships replacement |
| Place of service | Offsite |
| Response time | Exchange shipped within 4-7 business days |
| Service method | Standard unit exchange |
| Support type | Exchange |
| UNSPSC-code | 81111812 |
| Warranty coverage | In warranty |
| Warranty type | S |
Logistics
| EAN | 5051964301523 |
|---|---|
| Unit of measure | — |
| Weight | — |
| Dimensions | — |
| Dangerous goods | No |
Warranty
- 12-month warranty on everything we sell.
- Runs from the day your order is delivered.
- Faults under normal use are repaired, replaced or refunded.
Payment
- Visa and Mastercard, processed securely by Tyl by NatWest with 3D Secure.
- PayPal — your PayPal balance or a saved card or bank account.
- Clearpay, Klarna and Billie — pay later or in instalments, processed by Stripe.
- No surcharge on any payment method; refunds go back to the way you paid.
Spread the cost
-
-
- Businesses: pay in 30 days on invoice with Billie. Learn more
Choose at checkout. 18+, T&Cs apply, credit subject to status.
Return policy:
Item can be returned in its original condition for a full refund within 14 days of receipt, with a free tracked Royal Mail return label.
Read full return policy
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