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| Additional information | Excludes external monitor |
|---|---|
| Care Pack type | Electronic |
| Coverage details | Standard workdays - 9 hours |
| Coverage period (months) | 36 |
| Duration | 3 years |
| HP segment | Business, Enterprise |
About this item
When hardware issues come up, the sooner you can get running again, the better. Have expertise at the ready with HP Onsite Service[1], and vastly improve your product uptime. With high-quality remote assistance or convenient onsite support, help is there when you need it—so you can get back to work.
View full product descriptionProduct information
From the manufacturer
About this product
- Remote problem diagnosis and support
- Onsite hardware support<sup>[1]</sup>
- Faster tech support
- Escalation management
- Access to electronic support information and tools
- HP remote system access and support
When hardware issues come up, the sooner you can get running again, the better. Have expertise at the ready with HP Onsite Service[1], and vastly improve your product uptime. With high-quality remote assistance or convenient onsite support, help is there when you need it—so you can get back to work.
Product details
18
| Additional information | Excludes external monitor |
|---|---|
| Care Pack type | Electronic |
| Compatibility | ProBook 640 G2/G3/G4 ProBook 645 G4 ProBook 650 G2/G3/G4 ProBook 655 G3 |
| Coverage details | Standard workdays - 9 hours |
| Coverage period (months) | 36 |
| Duration | 3 years |
| HP segment | Business, Enterprise |
| Number of years | 3 year(s) |
| On-site support | Yes |
| Place of service | Onsite |
| Response time | Next business day response |
| Service method | Onsite repair |
| Service type | NBD |
| Support type | Onsite repair |
| Type | On-site |
| UNSPSC-code | 81111812 |
| Warranty coverage | In warranty |
| Warranty type | S |
Logistics
| EAN | 8032976170465 |
|---|---|
| Unit of measure | — |
| Weight | — |
| Dimensions | — |
| Dangerous goods | No |
Warranty
- 12-month warranty on everything we sell.
- Runs from the day your order is delivered.
- Faults under normal use are repaired, replaced or refunded.
Payment
- Visa and Mastercard, processed securely by Tyl by NatWest with 3D Secure.
- PayPal — your PayPal balance or a saved card or bank account.
- Clearpay, Klarna and Billie — pay later or in instalments, processed by Stripe.
- No surcharge on any payment method; refunds go back to the way you paid.
Spread the cost
-
-
- Businesses: pay in 30 days on invoice with Billie. Learn more
Choose at checkout. 18+, T&Cs apply, credit subject to status.
Return policy:
Item can be returned in its original condition for a full refund within 14 days of receipt, with a free tracked Royal Mail return label.
Read full return policy
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