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| Additional information | excludes external monitor |
|---|---|
| Care Pack type | Electronic |
| Coverage details | Standard workdays - 9 hours |
| Coverage period (months) | 36 |
| Duration | 3 years |
| HP segment | Business, Enterprise |
About this item
Depend on quality remote troubleshooting for most PC issues when you need additional support, but budgets are tight, with HP Essential Support. Devices needing repair can be picked up or shipped to an HP expert facility for remediation.[1]
View full product descriptionProduct information
From the manufacturer
About this product
- Remote problem diagnosis and support
- Offsite repair or replacement
Depend on quality remote troubleshooting for most PC issues when you need additional support, but budgets are tight, with HP Essential Support. Devices needing repair can be picked up or shipped to an HP expert facility for remediation.[1]
Product details
14
| Additional information | excludes external monitor |
|---|---|
| Care Pack type | Electronic |
| Coverage details | Standard workdays - 9 hours |
| Coverage period (months) | 36 |
| Duration | 3 years |
| HP segment | Business, Enterprise |
| Logistics options | Courier pick up and return |
| Place of service | Offsite |
| Response time | Repaired within 3-7 business days |
| Service method | Depot repair |
| Support type | Offsite repair |
| UNSPSC-code | 81111812 |
| Warranty coverage | In warranty |
| Warranty type | S |
Logistics
| EAN | 5712505088289 |
|---|---|
| Unit of measure | — |
| Weight | — |
| Dimensions | — |
| Dangerous goods | No |
Warranty
- 12-month warranty on everything we sell.
- Runs from the day your order is delivered.
- Faults under normal use are repaired, replaced or refunded.
Payment
- Visa and Mastercard, processed securely by Tyl by NatWest with 3D Secure.
- PayPal — your PayPal balance or a saved card or bank account.
- Clearpay, Klarna and Billie — pay later or in instalments, processed by Stripe.
- No surcharge on any payment method; refunds go back to the way you paid.
Spread the cost
-
-
- Businesses: pay in 30 days on invoice with Billie. Learn more
Choose at checkout. 18+, T&Cs apply, credit subject to status.
Return policy:
Item can be returned in its original condition for a full refund within 14 days of receipt, with a free tracked Royal Mail return label.
Read full return policy
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