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| Additional information | Excludes external monitor |
|---|---|
| Care Pack type | Electronic |
| Coverage details | Standard workdays - 9 hours |
| Coverage period (months) | 48 |
| Duration | 4 years |
| HP segment | Business |
About this item
When you can’t afford to wait for your device to be exchanged, let HP Hardware Next Business Day Advance Exchange get you back up and running as quickly as possible. You’ll get remote technical assistance to help you resolve problems. Then, if needed, we’ll ship you a replacement unit within the next business day[1]...
View full product descriptionProduct information
From the manufacturer
About this product
- Remote problem diagnosis and technical telephone support
- Prepaid shipping label, materials, and instructions
- Convenient door-to-door service
- Next Business day exchange
When you can’t afford to wait for your device to be exchanged, let HP Hardware Next Business Day Advance Exchange get you back up and running as quickly as possible. You’ll get remote technical assistance to help you resolve problems. Then, if needed, we’ll ship you a replacement unit within the next business day[1] – along with a prepaid waybill to ship back your defective unit.
Product details
15
| Additional information | Excludes external monitor |
|---|---|
| Care Pack type | Electronic |
| Coverage details | Standard workdays - 9 hours |
| Coverage period (months) | 48 |
| Duration | 4 years |
| HP segment | Business |
| Logistics options | Courier shipment and defective return |
| Number of years | 4 year(s) |
| Place of service | Offsite |
| Response time | Next business day response |
| Service method | Advanced unit exchange |
| Support type | Exchange |
| UNSPSC-code | 81111812 |
| Warranty coverage | In warranty |
| Warranty type | S |
Logistics
| EAN | 5051964264828 |
|---|---|
| Unit of measure | — |
| Weight | — |
| Dimensions | — |
| Dangerous goods | No |
Warranty
- 12-month warranty on everything we sell.
- Runs from the day your order is delivered.
- Faults under normal use are repaired, replaced or refunded.
Payment
- Visa and Mastercard, processed securely by Tyl by NatWest with 3D Secure.
- PayPal — your PayPal balance or a saved card or bank account.
- Clearpay, Klarna and Billie — pay later or in instalments, processed by Stripe.
- No surcharge on any payment method; refunds go back to the way you paid.
Spread the cost
-
-
- Businesses: pay in 30 days on invoice with Billie. Learn more
Choose at checkout. 18+, T&Cs apply, credit subject to status.
Return policy:
Item can be returned in its original condition for a full refund within 14 days of receipt, with a free tracked Royal Mail return label.
Read full return policy
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