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| Care Pack type | Electronic |
|---|---|
| Coverage details | Standard workdays - 9 hours |
| Coverage period (months) | 48 |
| Duration | 4 years |
| License quantity | 1 license(s) |
| Logistics options | Parts shipped next business day |
About this item
HP Hardware Support Onsite Service provides high-quality remote assistance and onsite support for your covered hardware, helping you to improve product uptime.You have the flexibility to choose between different service-level options featuring different response times and coverage windows, as well as between several...
View full product descriptionProduct information
From the manufacturer
About this product
- Remote problem diagnosis and support
- Onsite hardware support
- Parts and Materials
- Coverage window
- Onsite response time for hardware support
- Work to completion
- Escalation management
- Access to electronic support information and services
- Electronic remote monitoring and support, standard configuration
HP Hardware Support Onsite Service provides high-quality remote assistance and onsite support for your covered hardware, helping you to improve product uptime.
You have the flexibility to choose between different service-level options featuring different response times and coverage windows, as well as between several coverage periods to address your specific service needs.
Product details
15
| Care Pack type | Electronic |
|---|---|
| Coverage details | Standard workdays - 9 hours |
| Coverage period (months) | 48 |
| Duration | 4 years |
| License quantity | 1 license(s) |
| Logistics options | Parts shipped next business day |
| Number of years | 4 year(s) |
| Place of service | Channel |
| Quantity per pack | 1 pc(s) |
| Response time | Next business day response |
| Service method | Part exchange |
| Support type | Exchange (parts only) |
| UNSPSC-code | 81111812 |
| Warranty coverage | In warranty |
| Warranty type | S |
Logistics
| EAN | 4053162451476 |
|---|---|
| Unit of measure | — |
| Weight | — |
| Dimensions | — |
| Dangerous goods | No |
Warranty
- 12-month warranty on everything we sell.
- Runs from the day your order is delivered.
- Faults under normal use are repaired, replaced or refunded.
Payment
- Visa and Mastercard, processed securely by Tyl by NatWest with 3D Secure.
- PayPal — your PayPal balance or a saved card or bank account.
- Clearpay, Klarna and Billie — pay later or in instalments, processed by Stripe.
- No surcharge on any payment method; refunds go back to the way you paid.
Spread the cost
-
-
- Businesses: pay in 30 days on invoice with Billie. Learn more
Choose at checkout. 18+, T&Cs apply, credit subject to status.
Return policy:
Item can be returned in its original condition for a full refund within 14 days of receipt, with a free tracked Royal Mail return label.
Read full return policy
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