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| Additional support option | Defective media retention |
|---|---|
| Care Pack type | Electronic |
| Coverage details | 7 days a week - 24 hours |
| Coverage period (months) | 60 |
| Duration | 5 years |
| Number of years | 5 year(s) |
About this item
Limit interruptions with remote support and convenient onsite repairs—all thanks to AI-powered predictive issue detection, alerts and automation.[1,2]
View full product descriptionProduct information
From the manufacturer
About this product
- Predictive AI-powered insights and proactive onsite support
- End user alerts and automated IT ticketing
- Remote problem diagnosis and support
- Onsite repair or replacement, anywhere work happens
- Defective Media Retention
Limit interruptions with remote support and convenient onsite repairs—all thanks to AI-powered predictive issue detection, alerts and automation.[1,2]
Product details
16
| Additional support option | Defective media retention |
|---|---|
| Care Pack type | Electronic |
| Coverage details | 7 days a week - 24 hours |
| Coverage period (months) | 60 |
| Duration | 5 years |
| Number of years | 5 year(s) |
| On-site support | Yes |
| Place of service | Remote and Onsite |
| Response time | 9 h, Next business day response |
| Service method | Onsite and Predictive Support |
| Service type | Next Business Day |
| Support type | Active Care |
| Type | On-site |
| UNSPSC-code | 81111812 |
| Warranty coverage | In warranty |
| Warranty type | S |
Logistics
| EAN | 4573595633992 |
|---|---|
| Unit of measure | — |
| Weight | — |
| Dimensions | — |
| Dangerous goods | No |
Warranty
- 12-month warranty on everything we sell.
- Runs from the day your order is delivered.
- Faults under normal use are repaired, replaced or refunded.
Payment
- Visa and Mastercard, processed securely by Tyl by NatWest with 3D Secure.
- PayPal — your PayPal balance or a saved card or bank account.
- Clearpay, Klarna and Billie — pay later or in instalments, processed by Stripe.
- No surcharge on any payment method; refunds go back to the way you paid.
Spread the cost
-
-
- Businesses: pay in 30 days on invoice with Billie. Learn more
Choose at checkout. 18+, T&Cs apply, credit subject to status.
Return policy:
Item can be returned in its original condition for a full refund within 14 days of receipt, with a free tracked Royal Mail return label.
Read full return policy
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