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Product information
From the manufacturer
About this product
- Experience enhanced call clarity with visual and tactile cues for optimal mic boom positioning. Enjoy superior sound quality and clear conversations with our voice-optimized frequency response.
- Equip your contact center employees with durable headsets designed for all-day use. Minimize breakages and downtime, saving time and money. And ensure employee comfort and satisfaction with our premium, lightweight design.
Ready, headset, go
Unleash your call center productivity with the EncorePro 500 Series headsets. Connecting your headset to your PC, from home or the office, is easy with multiple options. And with the lightweight and comfy design, your agents will stay engaged.
Product details
37
| Box contents | Headset |
|---|---|
| Cable length | 2.085 m |
| Certified for Microsoft Teams | Yes |
| Colour name | Black |
| Compatibility | Compatible with PCs via USB Type-A cable or USB Type-A/C adapter |
| Compatible operating systems | Windows 11; Windows 10; macOS |
| Connectivity technology | Wired |
| Control type | Buttons |
| Control unit type | In-line control unit |
| Country of origin | Mexico |
| Depth | 149 mm |
| Ear coupling | Supraaural |
| General Product Safety Regulation (GPSR) URL | https://kaas.hpcloud.hp.com/pdf-public/pdf_11069394_en-US-1.pdf |
| Headset type | Monaural |
| Height | 67 mm |
| Mac operating systems supported | MacOS |
| Master (outer) cases per pallet | 96 pc(s) |
| Master (outer) cases per pallet layer | 12 pc(s) |
| Microphone type | Boom |
| Operating keys | Answer/end call, Mute, Volume +, Volume - |
| Package depth | 175 mm |
| Package height | 55 mm |
| Package weight | 179 g |
| Package width | 190 mm |
| Pallet dimensions (W x D x H) | 1016 x 1219 x 1969 mm |
| Pallet gross weight | 171.8 kg |
| Product colour | Black |
| Product type | Headset |
| Recommended usage | Calls/Music |
| Sustainability certificates | TCO |
| Sustainability compliance | Yes |
| UNSPSC-code | 43191638 |
| Volume control | Button |
| Wearing style | Head-band |
| Weight | 52 g |
| Width | 111 mm |
| Windows operating systems supported | Windows 10, Windows 11 |
Logistics
| EAN | 197029632883 |
|---|---|
| Unit of measure | — |
| Weight | — |
| Dimensions | — |
| Dangerous goods | No |
Warranty
- 12-month warranty on everything we sell.
- Runs from the day your order is delivered.
- Faults under normal use are repaired, replaced or refunded.
Payment
- Visa and Mastercard, processed securely by Tyl by NatWest with 3D Secure.
- PayPal — your PayPal balance or a saved card or bank account.
- Clearpay, Klarna and Billie — pay later or in instalments, processed by Stripe.
- No surcharge on any payment method; refunds go back to the way you paid.
Spread the cost
- 4 interest-free payments of £22.75 with Clearpay. Learn more
- 3 payments of £30.34 at 0% interest with Klarna. Learn more
- Businesses: pay in 30 days on invoice with Billie. Learn more
Choose at checkout. 18+, T&Cs apply, credit subject to status.
Return policy:
Item can be returned in its original condition for a full refund within 14 days of receipt, with a free tracked Royal Mail return label.
Read full return policy
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