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| Box contents | Headset |
|---|---|
| Colour name | Black |
| Connectivity technology | Wired |
| Control unit type | In-line control unit |
| Country of origin | Mexico |
| Depth | 149 mm |
About this item
Ready, headset, goUnleash your call center productivity with the EncorePro 500 Series headsets. Connecting your headset to your PC, from home or the office, is easy with multiple options. And with the lightweight and comfy design, your agents will stay engaged.
View full product descriptionProduct information
From the manufacturer
About this product
- Experience enhanced call clarity with visual and tactile cues for optimal mic boom positioning. Enjoy superior sound quality and clear conversations with our voice-optimized frequency response.
- Equip your contact center employees with durable headsets designed for all-day use. Minimize breakages and downtime, saving time and money. And ensure employee comfort and satisfaction with our premium, lightweight design.
Ready, headset, go
Unleash your call center productivity with the EncorePro 500 Series headsets. Connecting your headset to your PC, from home or the office, is easy with multiple options. And with the lightweight and comfy design, your agents will stay engaged.
Product details
40
| Box contents | Headset |
|---|---|
| Colour name | Black |
| Connectivity technology | Wired |
| Control unit type | In-line control unit |
| Country of origin | Mexico |
| Depth | 149 mm |
| Ear coupling | Supraaural |
| General Product Safety Regulation (GPSR) URL | https://kaas.hpcloud.hp.com/pdf-public/pdf_11069394_en-US-1.pdf |
| Head-band cushion | Yes |
| Headset type | Monaural |
| Height | 67 mm |
| Mac operating systems supported | MacOS |
| Master (outer) cases per pallet | 96 pc(s) |
| Master (outer) cases per pallet layer | 12 pc(s) |
| Microphone direction type | Omnidirectional |
| Microphone frequency | 35 - 21000 Hz |
| Microphone mute | Yes |
| Microphone noise-canceling | Yes |
| Microphone sensitivity | -40 dB |
| Microphone type | Boom |
| Operating keys | Answer/end call, Mute, Volume +, Volume - |
| Package depth | 175 mm |
| Package height | 55 mm |
| Package weight | 178.5 g |
| Package width | 190 mm |
| Pallet dimensions (W x D x H) | 1016 x 1219 x 1969 mm |
| Pallet gross weight | 171.4 kg |
| Product colour | Black |
| Product type | Headset |
| Recommended usage | Office/Call center |
| Signal-to-Noise Ratio (SNR) | 53 dB |
| Sustainability certificates | TCO |
| Sustainability compliance | Yes |
| USB connectivity | Yes |
| USB connector | USB Type-A |
| Volume control | Button |
| Wearing style | Head-band |
| Weight | 52 g |
| Width | 111 mm |
| Windows operating systems supported | Windows 10, Windows 11 |
Logistics
| EAN | 197029632876 |
|---|---|
| Unit of measure | — |
| Weight | — |
| Dimensions | — |
| Dangerous goods | No |
Warranty
- 12-month warranty on everything we sell.
- Runs from the day your order is delivered.
- Faults under normal use are repaired, replaced or refunded.
Payment
- Visa and Mastercard, processed securely by Tyl by NatWest with 3D Secure.
- PayPal — your PayPal balance or a saved card or bank account.
- Clearpay, Klarna and Billie — pay later or in instalments, processed by Stripe.
- No surcharge on any payment method; refunds go back to the way you paid.
Spread the cost
-
-
- Businesses: pay in 30 days on invoice with Billie. Learn more
Choose at checkout. 18+, T&Cs apply, credit subject to status.
Return policy:
Item can be returned in its original condition for a full refund within 14 days of receipt, with a free tracked Royal Mail return label.
Read full return policy
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