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| Box contents | Headset |
|---|---|
| Cable length | 0.89 m |
| Colour name | Black |
| Compatibility | Compatible with PCs via QD (Quick-Disconnect) |
| Compatible operating systems | Windows 11; Windows 10; macOS |
| Connectivity technology | Wired |
About this item
Ready, headset, goUnleash your call center productivity with the EncorePro 500 Series headsets. Connecting your headset to your PC, from home or the office, is easy with multiple options. And with the lightweight and comfy design, your agents will stay engaged.
View full product descriptionProduct information
From the manufacturer
About this product
- Experience enhanced call clarity with visual and tactile cues for optimal mic boom positioning. Enjoy superior sound quality and clear conversations with our voice-optimized frequency response.
- Equip your contact center employees with durable headsets designed for all-day use. Minimize breakages and downtime, saving time and money. And ensure employee comfort and satisfaction with our premium, lightweight design.
- Never worry about updates, thanks to remote firmware and cloud system updates.<sup>[1]</sup>
Ready, headset, go
Unleash your call center productivity with the EncorePro 500 Series headsets. Connecting your headset to your PC, from home or the office, is easy with multiple options. And with the lightweight and comfy design, your agents will stay engaged.
Product details
40
| Box contents | Headset |
|---|---|
| Cable length | 0.89 m |
| Colour name | Black |
| Compatibility | Compatible with PCs via QD (Quick-Disconnect) |
| Compatible operating systems | Windows 11; Windows 10; macOS |
| Connectivity technology | Wired |
| Country of origin | Mexico |
| Depth | 149 mm |
| Driver unit | 7.2 mm |
| Ear coupling | Supraaural |
| Ear pad material | Leatherette |
| General Product Safety Regulation (GPSR) URL | https://kaas.hpcloud.hp.com/pdf-public/pdf_11069394_en-US-1.pdf |
| Headset type | Monaural |
| Hearing protection technologies | SoundGuard DIGITAL |
| Height | 67 mm |
| Mac operating systems supported | MacOS |
| Master (outer) cases per pallet | 20 pc(s) |
| Master (outer) cases per pallet layer | 5 pc(s) |
| Microphone direction type | Omnidirectional |
| Microphone frequency | 20 - 16000 Hz |
| Microphone sensitivity | -38 dB |
| Microphone type | Boom |
| Package depth | 166 mm |
| Package height | 55 mm |
| Package weight | 7.6 kg |
| Package width | 135 mm |
| Packaging content | Headset |
| Pallet dimensions (W x D x H) | 1016 x 1219 x 1676 mm |
| Pallet dimensions (W x D x H) (imperial) | 1016 x 1219.2 x 1675.9 mm (40 x 48 x 66") |
| Pallet gross weight | 357 kg |
| Pallet weight (imperial) | 357 kg (787 lbs) |
| Product colour | Black |
| Product type | Headset |
| Recommended usage | Calls/Music |
| UNSPSC-code | 43191609 |
| USB connectivity | Yes |
| Wearing style | Ear-hook |
| Weight | 22 g |
| Width | 111 mm |
| Windows operating systems supported | Windows 10, Windows 11 |
Logistics
| EAN | 197029632708 |
|---|---|
| Unit of measure | — |
| Weight | — |
| Dimensions | — |
| Dangerous goods | No |
Warranty
- 12-month warranty on everything we sell.
- Runs from the day your order is delivered.
- Faults under normal use are repaired, replaced or refunded.
Payment
- Visa and Mastercard, processed securely by Tyl by NatWest with 3D Secure.
- PayPal — your PayPal balance or a saved card or bank account.
- Clearpay, Klarna and Billie — pay later or in instalments, processed by Stripe.
- No surcharge on any payment method; refunds go back to the way you paid.
Spread the cost
-
-
- Businesses: pay in 30 days on invoice with Billie. Learn more
Choose at checkout. 18+, T&Cs apply, credit subject to status.
Return policy:
Item can be returned in its original condition for a full refund within 14 days of receipt, with a free tracked Royal Mail return label.
Read full return policy
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