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| Care Pack type | Electronic |
|---|---|
| Coverage details | Standard workdays - 9 hours |
| Coverage period (months) | 12 |
| Duration | 1 year |
| HP segment | Business, Enterprise |
| Logistics options | Parts shipped next business day |
About this item
Parts and Remote Service offers access to high quality remote assistance and replacement parts to authorized HP Partners for hardware components that are eligible and covered. We’ll ship replacement parts the next business day[1] to your specified location – before you even return the defective parts to HP.
View full product descriptionProduct information
From the manufacturer
About this product
- Advanced parts exchange
- Next Business Day parts delivery<sup>[1]</sup>
- Remote problem diagnosis and support
- Preferential parts discounts
Parts and Remote Service offers access to high quality remote assistance and replacement parts to authorized HP Partners for hardware components that are eligible and covered. We’ll ship replacement parts the next business day[1] to your specified location – before you even return the defective parts to HP.
Product details
14
| Care Pack type | Electronic |
|---|---|
| Coverage details | Standard workdays - 9 hours |
| Coverage period (months) | 12 |
| Duration | 1 year |
| HP segment | Business, Enterprise |
| Logistics options | Parts shipped next business day |
| Number of years | 1 year(s) |
| Place of service | Channel |
| Response time | Next business day response |
| Service method | Part exchange |
| Support type | Exchange (parts only) |
| UNSPSC-code | 81111812 |
| Warranty coverage | Post warranty |
| Warranty type | P |
Logistics
| EAN | 4058154345450 |
|---|---|
| Unit of measure | — |
| Weight | — |
| Dimensions | — |
| Dangerous goods | No |
Warranty
- 12-month warranty on everything we sell.
- Runs from the day your order is delivered.
- Faults under normal use are repaired, replaced or refunded.
Payment
- Visa and Mastercard, processed securely by Tyl by NatWest with 3D Secure.
- PayPal — your PayPal balance or a saved card or bank account.
- Clearpay, Klarna and Billie — pay later or in instalments, processed by Stripe.
- No surcharge on any payment method; refunds go back to the way you paid.
Spread the cost
-
-
- Businesses: pay in 30 days on invoice with Billie. Learn more
Choose at checkout. 18+, T&Cs apply, credit subject to status.
Return policy:
Item can be returned in its original condition for a full refund within 14 days of receipt, with a free tracked Royal Mail return label.
Read full return policy
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