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| Care Pack type | Electronic |
|---|---|
| Coverage details | Standard workdays - 9 hours |
| Coverage period (months) | 24 |
| Duration | 2 years |
| Logistics options | Courier pick up and return |
| Number of years | 2 year(s) |
About this item
Extended coverage begins the date of PC purchase or PC ship date, whichever is later. You'll get the most coverage and value if you buy this plan when you purchase your PC. With HP Pick Up and Return Service, you’ll enjoy quick pickup, repair and return of your PC, shipping included. You’ll also have access to 24x7...
View full product descriptionProduct information
From the manufacturer
About this product
- Remote problem diagnosis and telephone or chat support
- Replacements parts and materials
- Prepaid shipment to HP repair center
- 3-5 business day offsite repair
- Prepaid return shipment
Extended coverage begins the date of PC purchase or PC ship date, whichever is later. You'll get the most coverage and value if you buy this plan when you purchase your PC. With HP Pick Up and Return Service, you’ll enjoy quick pickup, repair and return of your PC, shipping included. You’ll also have access to 24x7 technical support and extended coverage—while keeping your PC covered by the manufacturer that knows it best. Multi-year options are available.[1]
Product details
17
| Care Pack type | Electronic |
|---|---|
| Coverage details | Standard workdays - 9 hours |
| Coverage period (months) | 24 |
| Duration | 2 years |
| Logistics options | Courier pick up and return |
| Number of years | 2 year(s) |
| Parts replacement | Yes |
| Place of service | Offsite |
| Response time | Repaired within 3-7 business days |
| Service method | Depot repair |
| Service time (hours x days) | 9x5 |
| Service type | Depot |
| Support type | Pickup and return |
| Type | Pick-up&return |
| UNSPSC-code | 81111812 |
| Warranty coverage | In warranty |
| Warranty type | S |
Logistics
| EAN | 0014957060000 |
|---|---|
| Unit of measure | — |
| Weight | — |
| Dimensions | — |
| Dangerous goods | No |
Warranty
- 12-month warranty on everything we sell.
- Runs from the day your order is delivered.
- Faults under normal use are repaired, replaced or refunded.
Payment
- Visa and Mastercard, processed securely by Tyl by NatWest with 3D Secure.
- PayPal — your PayPal balance or a saved card or bank account.
- Clearpay, Klarna and Billie — pay later or in instalments, processed by Stripe.
- No surcharge on any payment method; refunds go back to the way you paid.
Spread the cost
-
-
- Businesses: pay in 30 days on invoice with Billie. Learn more
Choose at checkout. 18+, T&Cs apply, credit subject to status.
Return policy:
Item can be returned in its original condition for a full refund within 14 days of receipt, with a free tracked Royal Mail return label.
Read full return policy
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