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| Additional support option | Defective media retention; PC Solution |
|---|---|
| Care Pack type | Electronic |
| Coverage details | Standard workdays - 9 hours |
| Coverage period (months) | 36 |
| Duration | 3 years |
| Place of service | Onsite |
About this item
When hardware issues come up, the sooner you can get running again, the better. Have expertise at the ready with HP Onsite Solution Support[1] with Defective Media Retention. With high-quality remote assistance or convenient onsite support, help is there when you need it—so you can get back to work. DMR will be...
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From the manufacturer
About this product
- Remote problem diagnosis and support
- Onsite hardware support<sup>[1]</sup>
- Faster tech support
- Escalation management
- Access to electronic support information and tools
- HP remote system access and support
When hardware issues come up, the sooner you can get running again, the better. Have expertise at the ready with HP Onsite Solution Support[1] with Defective Media Retention. With high-quality remote assistance or convenient onsite support, help is there when you need it—so you can get back to work. DMR will be available but will only extend to covering the base computer of the solution and will not extend to any of the peripherals. Solution covers Base Hardware and up to 6 additional peripherals sold together. Solution include things like monitors (maximum of 2), docking stations, wireless keyboards, wireless mice, and headsets.
Product details
11
| Additional support option | Defective media retention; PC Solution |
|---|---|
| Care Pack type | Electronic |
| Coverage details | Standard workdays - 9 hours |
| Coverage period (months) | 36 |
| Duration | 3 years |
| Place of service | Onsite |
| Response time | Next business day response |
| Service method | Onsite repair |
| Support type | Onsite repair |
| UNSPSC-code | 81111812 |
| Warranty coverage | In warranty |
Logistics
| EAN | 5908254820830 |
|---|---|
| Unit of measure | — |
| Weight | — |
| Dimensions | — |
| Dangerous goods | No |
Warranty
- 12-month warranty on everything we sell.
- Runs from the day your order is delivered.
- Faults under normal use are repaired, replaced or refunded.
Payment
- Visa and Mastercard, processed securely by Tyl by NatWest with 3D Secure.
- PayPal — your PayPal balance or a saved card or bank account.
- Clearpay, Klarna and Billie — pay later or in instalments, processed by Stripe.
- No surcharge on any payment method; refunds go back to the way you paid.
Spread the cost
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- Businesses: pay in 30 days on invoice with Billie. Learn more
Choose at checkout. 18+, T&Cs apply, credit subject to status.
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