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| Additional information | excludes external monitor |
|---|---|
| Additional support option | Defective media retention |
| Care Pack type | Electronic |
| Coverage details | Standard workdays - 9 hours |
| Coverage period (months) | 60 |
| Duration | 5 years |
About this item
When hardware issues come up, the sooner you can get running again, the better. Have expertise at the ready with HP Onsite Service[1] with Defective Media Retention, and vastly improve your product uptime. With high-quality remote assistance or convenient onsite support, help is there when you need it - so you can...
View full product descriptionProduct information
From the manufacturer
About this product
- Remote problem diagnosis and support
- Onsite hardware support<sup>[1]</sup>
- Replacement parts and materials included
- Escalation management
- Access to electronic support information and tools
- HP remote system access and support
- Defective Media Retention
When hardware issues come up, the sooner you can get running again, the better. Have expertise at the ready with HP Onsite Service[1] with Defective Media Retention, and vastly improve your product uptime. With high-quality remote assistance or convenient onsite support, help is there when you need it - so you can get back to work.
Product details
18
| Additional information | excludes external monitor |
|---|---|
| Additional support option | Defective media retention |
| Care Pack type | Electronic |
| Coverage details | Standard workdays - 9 hours |
| Coverage period (months) | 60 |
| Duration | 5 years |
| HP segment | Business, Enterprise |
| Next Business Day (NBD) | Yes |
| Number of years | 5 year(s) |
| Place of service | Onsite |
| Response time | Next business day response |
| Service method | Onsite repair |
| Service time (hours x days) | 5x9 |
| Support type | Onsite repair |
| Type | On-site |
| UNSPSC-code | 81111812 |
| Warranty coverage | In warranty |
| Warranty type | In Warranty |
Logistics
| EAN | 5051964251972 |
|---|---|
| Unit of measure | — |
| Weight | — |
| Dimensions | — |
| Dangerous goods | No |
Warranty
- 12-month warranty on everything we sell.
- Runs from the day your order is delivered.
- Faults under normal use are repaired, replaced or refunded.
Payment
- Visa and Mastercard, processed securely by Tyl by NatWest with 3D Secure.
- PayPal — your PayPal balance or a saved card or bank account.
- Clearpay, Klarna and Billie — pay later or in instalments, processed by Stripe.
- No surcharge on any payment method; refunds go back to the way you paid.
Spread the cost
-
-
- Businesses: pay in 30 days on invoice with Billie. Learn more
Choose at checkout. 18+, T&Cs apply, credit subject to status.
Return policy:
Item can be returned in its original condition for a full refund within 14 days of receipt, with a free tracked Royal Mail return label.
Read full return policy
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